Meet The Polk Team

Territory Operations Manager

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The Operations Manager oversees the daily operations and staff within their territory, ensuring the delivery of exceptional client experiences. This role involves leading a team of highly trained, motivated, and engaged caregivers to maintain high standards of care and service.

Staffing Manager

Desiree Cabral

The Staffing Manager assists the Operations Manager in daily functions by managing caregiver recruitment, onboarding, and compliance. This role focuses on building and maintaining a team of skilled, motivated, and engaged caregivers dedicated to delivering exceptional client experiences.

Scheduler

Deirdra Patterson

Manage Caregiver and Client schedules ensuring clear communication to both.  Track caregiver availability, overtime, and shift completion. Oversee caregiver-client matching, ensuring qualifications align with client needs. Monitor schedules to assess and address caregiver recruitment requirements.

Scheduler

Carla Otero-Perez

Manage Caregiver and Client schedules ensuring clear communication to both.  Track caregiver availability, overtime, and shift completion. Oversee caregiver-client matching, ensuring qualifications align with client needs. Monitor schedules to assess and address caregiver recruitment requirements.

External Care Coordinator

Saul Torres

The External Care Coordinator supports clients by facilitating care and building community relationships to drive business growth. This rewarding role requires adaptability to handle complex situations while ensuring high-quality client support.

External Care Coordinator

Karen Wiesler

The External Care Coordinator supports clients by facilitating care and building community relationships to drive business growth. This rewarding role requires adaptability to handle complex situations while ensuring high-quality client support.

Territory Sales Manager- Lakeland

Yari Perez

The Territory Sales Manager is responsible for developing and maintaining strong relationships with customers, driving sales growth, and expanding our market presence within a designated geographic area. Works closely with internal teams to provide exceptional service, identify opportunities, and deliver tailored solutions that meet client needs. 

Territory Sales Manager- Winter Haven

Karen Lynch

The Territory Sales Manager is responsible for developing and maintaining strong relationships with customers, driving sales growth, and expanding our market presence within a designated geographic area. Works closely with internal teams to provide exceptional service, identify opportunities, and deliver tailored solutions that meet client needs. 

RN Trainer

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The RN Trainer plays a key role in ensuring high-quality care by providing comprehensive training to our caregivers. They educate staff on essential skills, safety protocols, and best practices in client care. The RN Trainer also supports ongoing development through hands-on instruction and competency assessments.